Help

Short pages, in the order a new company needs them. Every one is a two-minute read.

• Your first fifteen minutes: You have signed up and the receipt is in your inbox.
• Pointing Ontario One Call at Dig Window: one change to the contact email on your Contractor ID, and every confirmation and utility response lands on the tracker and is handed back to your mailbox untouched.
• The Chrome extension: reads the dig zones you draw at One Call, from the coordinator's own portal session, and puts them on the field map.
• Adding your crew: Field users see the map, the locates around them and the package for the ground they are standing on.
• Reading the tracker: The tracker is one row per locate ticket.
• Projects and assignment: Projects keep tickets sorted by job.
• Receiving shared locates: On the Partner plan you do not call in locates.
• The Monday.com connector: Each ticket's status and its completed package land on the matching row of your Monday board. Add-on on Tracker and Pro.
• Onboarding and training: Most companies set themselves up from these pages in an afternoon.

Something not covered? support@digwindow.com reaches a person who knows your tickets.