Adding your crew

Field users see the map, the locates around them and the package for the ground they are standing on. Adding one takes thirty seconds.

Add a person

1. Office app, Team, Add a person.
2. Name, email, and Field access. They get a short email with the address to open.
3. They go to field.digwindow.com in the phone's own browser (Safari on iPhone, Chrome on Android), not inside a text or Teams message, and sign in with their email and the 8-digit code. Add it to the home screen and it behaves like an app.

What they see

A list of projects, then the map for the project they pick, then the ticket with its package. Everything is cached on the phone, so it still works at the bottom of a trench with no signal. The office sees, per person, when the phone last synced and how many locate packages it is holding.

Who sees what

By default every field user sees every ticket. On Tracker and up you can switch to assigned only under Company, so each crew sees only the projects and tickets assigned to them. Projects and assignment.

Seats

Your plan includes a number of field users. Each one above that is $10 a month. You add them yourself under Company, Billing, Extra field users; the change is charged for the rest of the current month and then monthly. Removing one takes effect at the end of the paid month, and nobody is cut off in the middle of a job.

Next: Reading the tracker